We deliver that which we promise and provide our services with integrity, efficiency, and discretion.

We recognise that our continued success will be assured best through consistent adherence to positive principles which are integral to everything we do. Accordingly, we encourage and expect our clients to judge our services by our seven foundation principles:

Our success in supporting clients comes from openness. Our default position is to share everything we can, and to speak candidly. We give clients a straightforward picture of our capabilities and believe that this approach is essential to building long standing, collaborative business relationships.

Implicit in everything we do is a belief that prioritising our clients’ ambitions and goals is the very best way to realise our own. We work tirelessly to put our clients first and, as a result, we enjoy  long-standing relationships with public and private sector clients.

Whether advising a client or looking at how we run our own operations, sustainability, diversity and inclusion are critical to us. We are always working to improve what we do – by reducing our negative impacts on the planet and maximising the extent to which FCP is genuinely welcoming to all.

We are committed to maintaining a collaborative approach and culture. We work continually to improve our partnerships and collaborations. We identify and implement improvements by regularly auditing our business processes and by soliciting and acting on feedback from those organisations and individuals with whom we collaborate.

We want to make a significant impact on the expertise and experience available to our clients as they tackle transport challenges. So, we work hard to identify, prepare and deploy teams of relevant experts who bring complementary experience gained in hands-on management of transport organisations and operations.

We want to be recognised as a consistent source of new and transformational ideas. We track new technologies and methodologies – in transport and other markets around the world.

We see the management and mitigation of risks – both to our clients and to our service delivery – as a core part of our work. FCP management meetings involve the review and identification of risk, and the proactive sourcing of effective mitigation and solution.